This document is for Netskope users who do not have Active Directory and want to provision users and groups from JumpCloud automatically and to use them in Real-time Protection policies.
Netskope Directory Importer can be deployed and service configured to run under a local admin account to connect to the JumpCloud LDAP service. The Directory Importer requires user credentials and certificates from JumpCloud to establish a secure LDAP connection to read user and group information.
This applies to both Cloud App or Web Netskope tenants. The steps to provision users with secure LDAP and JumpCloud are:
Review the prerequisites
Create LDAP Binding User in JumpCloud
Download JumpCloud certificates
Import the JumpCloud LDAP server certificate into Windows
Install Netskope Directory Importer
Configure Netskope Directory Importer