Skip to main content

Netskope Help

Upgrade the Virtual Appliance

The upgrade process depends on the current version of your Virtual Appliance (VA). Netskope supports upgrading the software for up to two versions ahead of the current version.

  1. In the appliance CLI, run show version-info to check the current version of your appliance.

  2. Run the following command to check for the list of available software from Netskope.

    upgrade software list

The following table provides the upgrade path to the latest software version.

Current version

Upgrade to version

Any version before 96.0.0

96.0.0

96.0.0

103.0.0.338

99.0.0

103.0.0.338

Before upgrading your appliance software, Netskope recommends that you save the existing configuration of your current appliance version by exporting the configuration. After upgrading your appliance software, if you want to revert to a previous version, you must install a new VA of the previous version, and import the configurations exported before the upgrade. This method of exporting and importing configuration to revert to a previous version can only be used to revert to versions 96.0.0 or later.

To learn more: Export or Import Configurations

If you want to revert to a version older than 96.0.0, you must install a new VA and manually reconfigure the appliance. Rollback from Appliance Release 103.0.0.338 to previous versions is not supported.