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Netskope Help

Known Issues In Hotfix Release 105.1.0

Here is the list of known issues in this release.

Issue Number

Category

Description

266406

Netskope Secure Web Gateway (NG SWG)

It is a known issue that Window does not disappear after entering correct OTP when webview2 is disabled for MFA. This issue will be fixed in R106.

190650

Platform Services

The Source IPs added as part of GRE and IPSec tunnels by a tenant are cleaned when the tenant is deprovisioned. Due to this, when the same Source IP is added, tenant admin will get an error pop up indicating the source is already in use.

Currently, to fix the issue, customer has to raise a support case so that those IPs are cleaned up from the backend. The proper fix to cleanup any source IP associated to tenant during deprovisioning of a tenant will be done in Release 106.

Note

This will generally occur for customer who had a POC tenant or tenants which are deprovisioned and re-provisioned. This is because the as part POC/old tenant the Source IPs added would not have been cleared up when the POC/old tenant was deprovisioned, so when they try to add the same Source IP (same GRE/IPSec tunnel configuration) for their paid/new tenant they will encounter this error.

212330

Platform Services

When a policy is moved from one group to another and reverted Pending Changes is empty as expected, but the icon is displayed.

210335

Platform Services

When an admin without permission to Real-time Protection Policy page edits the Policy Groupundefined policy group picker component is displayed.

201980

Platform Services

Forward Proxy page should be set to View, for IPSec and GRE pages to work as expected with Manage privilege.

205384

Platform Services

The request to load pending differences modal time out when there are large number of of policies with pending differences.