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Netskope Help

Permissions Required for Zoom

When you grant access to the Zoom app instance, Netskope seeks consent for the following permissions from the Zoom account:

Permissions required by Netskope

Description

Purpose

Trade-off if not allowed

chat_channel:read

View all users' chat channels. This scope allows the app to view details of all channels.

Allows Netskope to access the channel settings and metadata to detect security and threat risk.

The chat related fetching and evaluation process will fail.

chat_message:read

View all users' chat messages. This scope allows the app to view details of all chat messages.

Allows Netskope to access the message detail and metadata to detect security and threat risk.

The chat related fetching and evaluation process will fail.

chat_message:write

View and manage all users' chat messages. This scope allows the app to access all chat messages.

Allows Netskope to access the message detail and metadata to remediate security and threat risk.

The chat related fetching and evaluation process will fail.

group:read

View groups. This scope allows the app to view details of all group message.

Allows Netskope to access the group metadata to detect security and threat risk.

The group related fetching and evaluation process will fail.

group:write

View and manage groups. This scope allows the app to access all group.

Allows Netskope to access the group metadata to remediate security and threat risk.

The group related fetching and evaluation process will fail.

meeting:read

View all user meeting. This scope allows the app to view details of all group meeting.

Allows Netskope to access the meeting setting and metadata to detect security and threat risk.

The meeting related fetching and evaluation process will fail.

meeting:write

View and manage all user meetings.

Remediate (delete) in-meeting chat messages containing sensitive content.

Remediate (delete) in-meeting chat messages containing sensitive content will fail.

phone:masterDelete

View and manage all sub accounts' Zoom phone information.

Monitor audit logs related to phone events.

Audit logs related to phone events will fail.

phone:read

View all users' phone information.

Monitor audit logs related to phone events.

Audit logs related to phone events will fail.

phone_e911:read

View all users' emergency call alert information.

Monitor audit logs related to phone events.

Audit logs related to phone events will fail.

phone_sms:read

View all users' Zoom phone SMS information.

Monitor audit logs related to phone events.

Audit logs related to phone events will fail.

recording:read

View all user recordings. This scope allows the app to view details of all recording.

Allows Netskope to access the recording metadata to detect security and threat risk.

The recording related fetching and evaluation process will fail.

recording:write

View and manage all user recordings. This scope allows the app to access all recording.

Allows Netskope to access the recording metadata to remediate security and threat risk.

The recording related fetching and evaluation process will fail.

report_chat:read

View your chat history report.

Retrieve chat history to see any message containing sensitive content.

Protect the past chat messages will fail.

role:read

View all user roles.

Detect anomalies in the admin role changes.

Detect anomalies in admin role changes will fail.

user:read

Read user metadata. This scope allows the app to view user information of all users in a Zoom account.

Allows Netskope to access user metadata of the account that granted access and detect security and threat risk.

This is a mandatory permission.

webinar:read

View all user webinars. This scope allows the app to view details of all webinar.

Allows Netskope to access the webinar metadata to detect security and threat risk.

The webinar related fetching and evaluation process will fail.

webinar:write

View and manage all user webinars.

Remediate (delete) webinar chat messages containing sensitive content.

Remediate (delete) webinar chat messages containing sensitive content will fail.