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Overview for On-Premises Appliance Version 99.0.0

The N2000 and N5000 appliances provide the physical footprint to process and maintain data inside an enterprise's perimeter.

Note

The N1000, N5000, and N10000 appliances are no longer available for purchase. Netskope continues to support software upgrades on existing N1000, N5000, and N10000 appliances.

The N2000 appliance hardware has been revised and comes preloaded with Appliance software version 96.0.0.

The following are the specifications of the new appliance hardware.

Interface

Ports

Speed

IPMI

1g

eth0

Management

1g

eth1

Aux1

1g

eth2

Tap

1g

eth3

Aux2

1g

eth4

Out (Outbound)

10g

eth5

In (Inbound)

10g

N2000_new_back_port_labels.jpg

The following are the specifications of the old appliance hardware.

N2000

N5000 Series II

CPU

Dual 16 core 

Dual 10 core

Memory

512 GB DDR4

768 GB DDR4

Storage

4x 1.2 TB Intel SSD

12x 1.2 TB SSD

I/O

(2x 10gbe), 1x gbe ipmi, 1x gbe mgmt, 3x gbe

(2x 10gbe) 1x gbe ipmi, 1x gbe mgmt, 3x gbe

Power

Dual redundant 800W

Dual redundant 750W

RearPorts5000.png

Note

To move to version 99.0.0, you must be running a minimum version 93.0.0 since Netskope supports upgrades up to two versions ahead of the current version.

To learn more about the appliance: Overview of Netskope On-Premises Appliance.

Appliance Software Version Support

Netskope Appliance software releases are available every 4-months and will have Netskope support up to two previous versions. Direct software upgrades are supported as long as the “from” and “to” software releases are within two versions apart.

Release number - Netskope appliance releases are designated by the form X.Y.Z where X, Y, and Z are integers. The individual digits represent release major, minor, and build number respectively. It gives 12 months for customers to move to a supported release. For example, appliance release 77 and older releases are deprecated when appliance release 99 goes live. Releases that are outside the Netskope support period:

  • Are not guaranteed to work with the latest cloud releases.

  • Are no longer tested by Netskope.

  • Do not receive hotfixes.

  • Do not receive new feature updates.

At our discretion, we may provide support for releases outside our support period. If a customer encounters an error in a version of software that is other than the latest release, Netskope may require the customer to upgrade to a specified later version to obtain a correction of the error.